Terms & Conditions

Changes to Registration
On written confirmation from the Institute of your registration requirements, all details will be considered final. Any changes after this point will need to be made in writing to the Institute via events@udiaqld.com.au. Registrations typically close 48 hours prior to the event.

Cancellation Policy – Signature Series events and Professional Development courses
All cancellations must be made in writing to the Institute. Registration fees will be refunded if cancellation is received via written notification at least 30 business days before the event. Cancellations made after this time cannot be refunded. Your refund will be reimbursed via the same payment method you used to purchase the registration. As an alternative to cancellation, your registration may be transferred to another person at no cost. Transfers must be made in writing via events@udiaqld.com.au.

Cancellation Policy – Knowledge Series, Thought Leadership and Research Foundation events
All cancellations must be made in writing to the Institute. Registration fees will be refunded if cancellation is received via written notification at least fourteen (14) business days before the event. Cancellations made after this time cannot be refunded. Your refund will be reimbursed via the same payment method you used to purchase the registration. As an alternative to cancellation, your registration may be transferred to another person at no cost. Transfers must be made in writing via events@udiaqld.com.au.

In the event of inclement weather or force majeure (war, revolution, act of public enemies or act of terrorism; riot, blockade, insurrection or civil commotion; strike, lockout, stoppage, ban or limitation on work, restraint of labour or other industrial dispute; act of god; epidemic or disease; fire, flood, earthquake, storm or cyclone; malicious damage, smoke or explosion; sabotage, bomb threat, or other threats of violence; act or restraint of any government or semi-governmental or other public statutory authority; judgement, ruling decisions or enforcement actions of any court or tribunal jurisdiction; breakdown of any facilities or machinery or unavailability of essential equipment, supplies or services; cessation of or interruption to water or electrical supply) or any other cause or event not reasonably within the control of the Institute which may affect the event in whole or in part, refunds will be based on the individual circumstances and venue policies.

Payment
In order to confirm your attendance at the event, payment must be received in full prior to the event date. For any late bookings, all outstanding balances must be settled in full within fourteen (14) business days after the event date. Event payments can be made by credit card, cheque or direct deposit.

Insurance
Registration fees do not include insurance of any kind. Should you wish to participate in any activities provided at the Trade Booths, you do so at your own risk.

Political Donations
Please note that no proceeds from any events or sponsorship is used to support any political party, affiliate or candidate.

Refusal of Entry
The Institute reserves the right to:

  • Refuse entry to any person at their own discretion
  • Refuse entry to any persons deemed to be intoxicated and/or disorderly
  • Refuse entry to any unauthorised person
  • Refuse entry to any person who purchases an event ticket from an unauthorised source
  • Remove any person whose behaviour is deemed disorderly.